Effective Date: 4-11-26

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At Elite Integrity, we are committed to delivering professional, reliable, and high-quality services. Due to the nature of our services, the following policy applies:

 

1. Deposits

A deposit is required to secure all appointments. Deposits confirm your scheduled service time and commitment.

 

2. Refunds

All deposits are non-refundable.
If a service is canceled by the client for any reason, the deposit will not be refunded.

 

3. Rescheduling

Rescheduling requests may be accommodated at our discretion, based on availability. Additional fees may apply.

 

4. Service Completion

Once a service has been performed or initiated, no refunds will be issued.

 

5. Company Cancellations

If Elite Integrity must cancel or is unable to fulfill a scheduled service, clients will be offered the option to reschedule or receive a refund of any payments made.

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6. Client Cancellations

Clients who cancel an appointment for any reason acknowledge that all deposits and payments made are non-refundable.
Cancellations may be requested; however, they do not guarantee a refund or transfer of funds.

Repeated cancellations, last-minute changes, or failure to appear for a scheduled appointment may result in refusal of future service or require full prepayment for future bookings.

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Elite Integrity values transparency and professionalism. 

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Refunds are not guaranteed and are evaluated on a case-by-case basis.

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Completed services, including notary services, fingerprinting, and screening services are generally non-refundable.

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If you believe a billing issue has occurred, please contact us promptly so we may review your request.